I am so happy and pleased with my order. There was a question that was asked of me to where to put the name on a tumbler, it was asked to place other then what I requested. After seeing the example, I stated that yes, I take your recommendation and to please put the name on the tumbler where you best think it should go and I also asked for a font change. No problem they said, "we can do that"! I also got my order sent to me with a week. Such awesome customer service and service with my order! Mahalo plenty. My daughter loved her present. I will definetly recommend Island Jungle from now on to my ohana!